Customer Service

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If you ordered from a toll free number that was provided in a commercial that you saw on TV, or if you ordered directly from one of our product-devoted websites.

Telebrands Customer Care
79 Two Bridges Road
Fairfield, NJ 07004

1-855-668-1655 (M-F 7:00 AM to 12:00 AM Eastern Time & Sat - Sun 8:00 AM to 8:00 PM Eastern Time)

Common Customer Service Requests

For your convenience you can now track your order status on-line at
http://www.GetOrderStatus.com To receive your tracking information, simply enter your Billing Phone Number. Please allow up to 24-48 hours after placing your order to review tracking information to become available.

Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Telebrands for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.

STEP 1: Select your Pocket Hose® Silver Bullet™ size and offer:

STEP 2: Review Your Order
Item Quantity Price S&H
Sub Total
Shipping & Handling
Order Total

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STEP 3: Enter Your Payment Information

STEP 4: Enter Your Billing Information

STEP 5: Enter Your Shipping Information

  • By clicking Process Order, your credit card will be charged the amount above. Click only once.

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OFFER DETAILS:

Order today and you’ll receive the Pocket Hose® Silver Bullet™ + Free Turbo Shot Jet Nozzle for just $19.99 plus $7.99 shipping and handling! And today, as our way of saying thanks you can receive a second Pocket Hose® Silver Bullet™ & Free Turbo Shot Jet Nozzle for just a separate fee of $12.99 plus NO additional S&H.

You can even upgrade to the 50 foot length for just $29.99 or the 75 foot length for just $39.99. Best of all, shipping and handling is just $7.99 no matter what length you select!

An additional $10 shipping surcharge is added for items sent outside of the Contiguous United States

*Sales tax will be applied to all orders from NJ, WA & CA